We will advise which branch to send your return item to upon approval of return request. To complete your exchange, we require a receipt or proof of purchase.Įmail: get in touch with us if you wish to return an item. It must also be in the original packaging. To be eligible for an exchange, your item must be unused and in the same condition that you received it. If you do not have anything in mind for an exchange, your payment to us shall be kept as store-credit (no expiry). In-Store purchases are not entitled for any exchanges therefore, please inspect your purchases before leaving the boutique. If 7 days have gone by since your purchase, we will not be able to offer you any exchanges. You are entitled to a 7 days exchange policy if you shop via this website or via our social media platforms (Instagram or Facebook) which starts on the day your items arrive according to the date stated in the delivery tracker. In order to avoid unplanned cost, it is important to check with the local customs office before placing an order. Glampot Sdn Bhd does not have control over these charges hence we are unable to include it in the shipping fee or advise on how much the cost will be as it varies between countries. In most countries, any customs or import duties are only charged once the parcel reaches its destination. Our courier partner will get in touch with you if there are any duties to be paid. You’ll be charged if there’s any fees involved. Please use the tracking link sent to you after your order has been placed.Īs your order is processed from our fulfillment center in Malaysia, the shipping fee paid during checkout is not inclusive of customs and import duties (duty delivered unpaid). Orders are shipped during business hours only (Monday-Friday, excluding Malaysia National holidays), between 11am to 6pm.
South Georgia & South Sandwich Islands MYR RM
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